As Senior Vice President of Client Retention for C&W Services, Jonathan develops and leads client retention strategies for clients throughout North America. Jonathan works with clients and internal teams to create value propositions and solutions.
Jonathan has 24 years of facilities management industry senior level experience in both operations and business development. In his previous role as Regional Vice President of the Northeast Operations, Jonathan oversaw the operating revenue budget in excess of $260 million which accounted for 30% of FM North America business. His organization included over 6,000 people and a client base of 300+ customers. His core responsibilities included P&L oversight, customer retention, new business growth, safety performance, people development, creating solutions clients and delivering operational excellence.
He earned his dual Bachelor’s degree in psychology and business administration from North Adams State College in Massachusetts and is a member of CoreNet, IFMA and BOMA.
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