Stephen Herbst-web

Chief Operating Officer

Steve was named COO of C&W Services in early 2020. As COO, Steve leads three teams that support our operations such as Innovation, Solutions & Change and Account Assessment & Optimization, and is the business partner to Procurement and IT. He previously led operations for the western US, including our Plant Services Group and our Life Sciences Group. In that role, he oversaw a team serving approximately 200 clients, employing 4,500 dedicated professionals to deliver a wide variety of high quality and reliable facility services. He has also held positions leading C&W Services’ productivity and labor utilization initiatives, focused on developing labor strategies to support the efficient provision of high quality and reliable facility services.

Steve has over 30 years of business-to-business service experience, including 15 years in Facilities Management. Steve has managed facilities operations globally, including management of fully integrated FM and Real Estate operations in over 30 countries.

He earned his Bachelor of Science from Indiana University and holds a Master of Business Administration from Northwestern University’s Kellogg School of Management. He is a LEED Green Associate.

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