Boston Logan International Airport is the busiest airline hub in New England, serving about 30 million passengers each year. Since 2008, C&W Services has partnered with Massachusetts Port Authority (Massport) at Boston Logan International Airport, providing janitorial services. Our teams cover over 1.5 million square feet across nearly 30 buildings. 

Earlier this year, Massport announced the recipients of its “Logan Stars” award, honoring non-Massport employees whose actions epitomize the highest level of customer service. Massport’s Aviation division began the Logan Stars recognition program in 2008 to pay tribute to superior individual achievement among tenants at Boston Logan International Airport. 

The award recognizes the contributions of Logan employees in one or more categories: 

  • Providing exceptional customer service

  • Engaging in the act of heroism

  • Improving safety or security

  • Increasing operational efficiency or excellence that benefits the Logan community

  • Creating innovations or new work processes that aid the Logan community

This year, Joao Alves, Jesús Ingles, and Humberto Rodriguez, C&W Services janitorial employees, were recognized as recipients of the “Logan SAFE” award, honoring employees who go above and beyond the call of duty. 

Joao Alves, Custodial Supervisor, was recognized for witnessing and recording an intruder stealing from a Hudson News store at a very business terminal while performing his supervisor duties. The incident was quickly reported to State Police, who came to the scene.

Jesús Ingles, Janitorial Cleaner, was recognized for finding and immediately reporting an open door with an Automatic Card System. The door was accessible to secure terminal areas while performing his cleaning assignment.

Humberto Rodriguez, Janitorial Cleaner, was recognized for finding and reporting a firearm in a bathroom trash bomb barrel while performing his cleaning duties.

Angel Doyle, Vice President, Client Services, shared,

“Congratulations to our “Stars” Joao, Humberto, and Jesús at Boston Logan for being recognized by our customers for their diligence in reporting and handling serious safety issues at our airport.” 

We are extremely proud of our employees who identify and prevent security incidents for our clients before they occur. We’re even more thrilled when our clients and the company recognize their exceptional efforts. As the sign says, our security depends on Joao, Jesús, and Humberto. We couldn’t agree more!