Tierra Ryan headshot with text "Welcome Tierra Ryan, President of Vertical Markets"

We are pleased to announce that Tierra Ryan has joined C&W Services as President, Vertical Markets

As a member of the C&W Services executive team, Tierra will be responsible for partnering with vertical teams to develop strategies to enhance client satisfaction and drive growth. The Vertical Markets portfolio comprises accounts within our Education, Life Sciences, Logistics, and Manufacturing verticals. 

Tierra has expertise in driving optimization, market share growth, and client retention across different industries. During her career she managed large P&L divisions and supported over 50,000 unique accounts, working to drive solutions that streamline client infrastructure and experience. Her transformational leadership, strategic vision, and operational execution have led to substantial bottom-line growth throughout her tenure at multiple Fortune 500 companies. 

Tierra joins us from Johnson Controls, the world’s largest portfolio of building technology, software, and services, where, as Senior Vice President and General Manager of Services, she led the global field service organization. Before Johnson Controls, Tierra was Vice President of Services and Operations at Insight Enterprises, a global technology solutions provider, where her responsibilities included leadership of integration services, global logistics, and procurement/supply chain. Tierra was also entrusted with building and leading a client experience vertical across the entire organization. She brings a wide breadth of best practices, having also worked within the logistics, manufacturing, and environmental science industries prior to her time at Insight.  

With a passion for developing, motivating, and inspiring team members, Tierra earned the “Most Innovative Leader” Award from West Point’s Thayer Leadership Program. She holds several advanced certifications, including a Dual Black Belt in Six Sigma and Continuous Improvement/Problem-solving. 

Tierra graduated from Arizona State University with dual Bachelor of Science degrees in Supply Chain and International Management, as well as dual MBAs in International Management and Business Innovation.  

Welcome, Tierra!