We provide maintenance services to the world’s largest e-commerce retailer and technology leader.

C&W Services team members travel around a busy warehouse.


The customer was looking for a MHE maintenance and repair vendor that utilized the latest technologies and best practices for advanced maintenance programs in order to drive uptime and through-put, while maximizing cost avoidance.


  • We helped the client break their North American production record with a single-day pick volume of 1,227,645 units.
  • Reduced downtime by 19.1% and Lost Production Hours (LPH) by 40.0% during the client’s busiest season, which is between Thanksgiving and New Years’ Day.
  • In 2018, we achieved 95.9% labor utilization across all client sites that had been operational for longer than 3 months. When it comes to labor utilization, anything greater than 85% is considered world-class.


We believe that our team’s culture is the backbone of our service delivery success, and we pride ourselves on developing and empowering our people. Learn about how the team at the World’s Largest Online Retailer is going above and beyond each and every day.


  • Location: 23 fulfillment centers across the U.S.

  • Size: 19 million square feet

  • Team: 700+ C&W Services Employees

  • Services: Maintenance, including facilities maintenance and repair, and robotics preventative maintenance services